1. Supplier and payment seller
Product supplier/developer: Ahmet Canal, Bahçelievler Mah. 1671 Sok. No:12 D:12, Karşıyaka / İzmir, Türkiye. Email: hello@ahmetcanal.com. KEP: ahmet.canal@hs01.kep.tr. For a transaction made through Paddle Checkout, Paddle acts as the authorised reseller/merchant of record for the buyer and handles payment, tax, receipt, buyer payment support and the relevant refund process.
2. Plans, prices and delivery
Rail Pro: 7-day free trial; $4.99 monthly or $39 annually; all local features + Cloud Sync + cross-device continuity + updates while subscribed. Rail Lifetime: one-time $39 payment; perpetual local use of all local features; no Cloud Sync. Türkiye pricing is ₺129 monthly, ₺999 annual and ₺1,299 Lifetime.
Rail is digital Windows software. Download/activation and entitlement are delivered electronically. Before checkout completes, Paddle displays the applicable total and tax for your location/tax status; if amounts conflict, the total shown by Paddle immediately before payment controls the transaction.
3. Trial and automatic renewal
The Rail Pro trial lasts seven days. If you do not cancel before it ends, Paddle charges the monthly or annual term you selected and the subscription automatically renews for equivalent terms until cancelled. Paddle sends renewal/reminder notices where required by law.
4. Cancellation
Rail Pro may be cancelled at any time using the Manage subscription link in Paddle's purchase-confirmation email or Paddle's buyer portal/support flow. Cancellation generally takes effect at the end of the current billing period and no later renewal is charged. To avoid trial conversion, cancellation must be completed before the trial ends.
5. Withdrawal and refunds
For transactions made through Paddle, withdrawal/refund requests are handled through Paddle under the Paddle Refund Policy and mandatory consumer law in the country of purchase. These Rail terms do not limit mandatory withdrawal, defective-service, technical-defect or other non-waivable consumer rights.
Paddle's global policy generally treats transactions as non-refundable except where mandatory law applies; statutory withdrawal periods for certain consumers and technical/product-defect cases apply separately. Eligibility depends on the country of transaction, whether product use has begun and the Paddle Buyer Terms/Refund Policy in force on the transaction date.
6. Support and disputes
Product/technical support: hello@ahmetcanal.com. Paddle buyer support may be used for payment, receipt, subscription and refund matters. Mandatory consumer complaint and court rights in the buyer's jurisdiction remain available.